Terms and Conditions
What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s)
How do we collect information?
At Fenul Construction Company, we collect information through various methods to provide you with the best possible service and user experience. Here are the ways we gather information:
•Forms: When you fill out forms on our website, such as contact forms, quote requests, or subscription forms, we collect the information you provide, including your name, email address, phone number, and any other details you choose to share.
•Email and Phone Links: If you use the email links or phone numbers provided on our website to contact us, we collect the information you provide during these communications. This includes your email address, phone number, and any other information you choose to share in your messages or calls.
•Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing behavior, preferences, and device. This helps us enhance your experience on our website, analyze site traffic, and personalize content.
•Embedded Content: When you interact with embedded content from other websites (such as videos or articles), those websites may collect data about you, use cookies, or track your interaction with the embedded content.
Confidentiality
At Fenul Construction Company, we are committed to maintaining the highest standards of confidentiality regarding your personal information. We implement a variety of security measures to protect your data from unauthorized access, disclosure, or misuse.
•Data Protection: All personal information you provide is stored securely and protected by industry-standard encryption and security protocols.
•Restricted Access: Access to your personal data is limited to authorized personnel who need it to perform their job functions. These individuals are bound by strict confidentiality obligations.
•Third-Party Confidentiality: We ensure that any third parties with whom we share your data adhere to strict data protection and confidentiality standards. These third parties are only permitted to use your data for the purposes specified by us.
•Non-Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or in the context of providing our services.
Your trust is important to us, and we are dedicated to safeguarding your personal information.
Making a complaint
At Fenul Construction Company, we take your privacy and satisfaction seriously. If you have any concerns or complaints regarding our handling of your personal data, we encourage you to contact us. We are committed to addressing your concerns promptly and effectively.
How to Make a Complaint:
1. Contact Us Directly: If you believe that your privacy rights have been violated or if you have any concerns about our data practices, please contact us directly. You can reach us by:
•Email: privacy@fenul.com
•Phone: 888-336-8586
•Mail: 10880 Wilshire Blvd, Los Angeles, CA, 90275
2. Provide Details: When making a complaint, please provide as much detail as possible about your concern. This includes your contact information, a description of the issue, and any relevant documents or evidence.
3. Investigation: Upon receiving your complaint, we will conduct a thorough investigation to address your concerns. We aim to resolve complaints quickly and will keep you informed of the progress.
4. Resolution: We will inform you of the outcome of our investigation and any steps we have taken to resolve your complaint. If you are not satisfied with our response, you may have the right to escalate the matter to a relevant data protection authority.
Your feedback is valuable to us, and we are dedicated to ensuring that your privacy is protected and your concerns are addressed.
